Not resolved
1.0
Details
Возврат, обмен или отмена заказа
Доставка
Качество продукта или услуги
Соответствие описанию
Соотношение цены и качества
0 comments

Ordered craft supplies for a school project a month in advance, will not be delivered until past the project due date. I contacted customer service cause it had been 7 days since i ordered and still hadn't received any tracking information, thats because it hadnt even been processed yet, i asked if i could just cancel at that point so i could order elsewhere, i was told that i could not as it was being processed.

Within an hour of that call i received an email stating the order shipped...will not be here till a week after the project due date.

Very upset as i ordered a month in advance! Poor customer service and care...will never make another financial contribution to Joanns...they could have made an attempt to right the wrong but offered nothing.

Review about: Joann Fabric Shipping Service.

Reason of review: Проблема с оформлением или обработкой заказа..

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
You May Also Like